Product Tour

Here’s quick look at of some of the key contact management and CRM features available in Salesforce.

Centralize your accounts and contacts

Organize all your contacts and account information in one place so you can find what you need, right when you need it.

This feature is available in all salesforce.com editions.

Track your customer interactions

See a complete history of all your customer interactions so you‘re always up to speed and prepared for the next conversation.

This feature is available in all salesforce.com editions.

Integrate with email

Easily track emails from Microsoft Outlook, Gmail, Yahoo!, or anywhere for a complete record of customer conversations.

This feature is available in all salesforce.com editions.

Set up reminders

Stay on top of your to-dos and never forget a meeting, phone call, or task with automated reminders.

This feature is available in all salesforce.com editions.

Gain insights with real-time reports

Run pre-configured and customized reports to slice and dice your data and gain real insight into your business.

This feature is available in all salesforce.com editions.

Customize for your unique business

Easily customize Salesforce to track the unique types of information you need to run your business.

This feature is available in all salesforce.com editions.

Collaborate with Google Apps

Work in real time with your colleagues using your favorite Google Apps, right from within Salesforce.

This feature is available in all salesforce.com editions.

Track your sales deals

Create customized stages to track your sales deals so you can easily see where your time is best spent.

This feature is available only in the Group and Professional Edition.

Integrate with Google AdWords

Monitor and analyze your Google AdWords spend to get the most bang for your search engine marketing buck.

This feature is available only in the Group and Professional Edition.

Capture leads from your Web site

Easily set up forms to capture leads off your Web site and track them in Salesforce CRM.

This feature is available only in the Group and Professional Edition.

Monitor your business with real-time dashboards

Keep close tabs on your progress against your important goals and milestones with dashboards.

This feature is available only in the Group and Professional Edition.

Extend Salesforce CRM with the AppExchange

Visit the AppExchange, salesforce.com's one-stop-shop for business applications that you can quickly and easily add to your Salesforce CRM account.

This feature is available only in the Group and Professional Edition.