CRM information at your fingertips
When it comes to understanding CRM, knowledge is key! Just as every business is unique, so is every CRM implementation. That’s why having many resources will help you make better choices about how your company can use CRM to improve customer relationships and your business bottom line.
Get authoritative CRM information from experts, industry analysts, and real-world salesforce.com customers. View CRM demos that walk you through how to use different salesforce.com solutions, watch videos, sign up for Webinars, and read a CRM white paper or analysts’ comments. You’ll find all the CRM information you need right here in our comprehensive resource center, Salesforce at a Glance.
CRM demo center to succeed with Salesforce
One of the best ways to begin your CRM information research is to view a CRM demo to see firsthand how salesforce.com’s CRM applications can help your business become more efficient, more collaborative, and more successful. Click on any of the CRM demos for a concise but highly informative product tour. Watch all the CRM demos for a complete CRM information overview—or select the topics of specific interest to you. It's easy to skip around within each demo or to toggle back and forth between several. Then delve into a CRM white paper for even more CRM information.
For an example of CRM information, view the demo of salesforce.com’s sales force automation solution, the Sales Cloud, to learn how to organize and maintain leads to close deals faster. You’ll follow every step of the sales process, from first phone call, to emails to prospects, to the final handshake—real or virtual. Learn how to equip your company with the right CRM information to help customer support agents quickly deliver real-time resolutions to customer issues. And learn how to easily create a customer self-service portal that helps customers help themselves. Get more CRM information with another demo or Webinar to find out about Salesforce Chatter, the easy-to-use CRM tool that makes collaborating with people and groups in your organization easier than ever so digging through emails for files becomes a thing of the past.
If you want CRM information on customizable applications, you can view a demo or a Webinar on the Developer Force site, which shows you how to build apps from scratch.
CRM white papers and industry research for valuable CRM information
Salesforce at a Glance, salesforce.com’s resource center, offers a wide selection of CRM white papers and industry research. Enhance your CRM with CRM white papers. These white papers are written by salesforce.com employees as well as by third-party industry experts. Whether you’re a prospective customer in search of an independent review or an existing customer looking to make the most of your Salesforce subscription, you’ll find value in these research reports, white papers, and Webinars.
Salesforce.com is committed to providing the CRM information and resources you need to ensure that your CRM experience is successful. Take advantage of this collection of papers and studies from respected third-party research firms and analysts. Download any of them for a wealth of CRM information: authoritative insights, customer surveys, CRM strategies, best practices, and informed opinion. You’ll find CRM information from these CRM white papers on all our cloud solutions: the Sales Cloud for sales force automation, the Service Cloud for the latest innovations in customer service, Force.com for customizable applications plus the AppExchange, the online marketplace for CRM applications, and Chatter for fast, easy, social collaboration. Don’t miss all the great CRM information in Salesforce at a Glance for the most current videos, CRM white papers, and much more CRM information.
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