Manage your business with surgical precision

Medical device companies rely on cloud computing for the speed and flexibility it provides to an industry that’s always in motion. Because there’s no infrastructure to set up or maintain, Salesforce CRM and Force.com can be customized and configured in hours—not weeks or months—to meet the changing demands of your business.

Achieve real-time visibility

Managing sales across multiple channels, geographies, and products is a challenge. Salesforce CRM unifies your operations by providing a single source of truth for data. Gone are the days of consolidating spreadsheets and reports. Dashboards show key metrics—from sales to aggregate physician spend—in real-time. Powerful forecasting and analytics ensure an efficient allocation of resources.

Improve rep effectiveness

Think anyone will look back fondly on the days of traditional software? Ask your reps. They love cloud computing because it’s easy to use and helps them track, influence, and navigate relationships between physicians, facilities, and GPOs. With mobile access, reps have access to their information on the road—and that means less administrative work at the end of the day.

Deliver higher levels of service

In your line of work, it’s critical that you deliver the highest level of service. The Service Cloud powers customer service, technical support, complaint handling, and service and repair for medical devices. Strict security and privacy measures equip our solutions to be used in highly regulated environments, including those subject to FDA 21 CFR part 11.

Personalize your apps

To extend the power of cloud computing, salesforce.com created the AppExchange. Access more than 800 powerful, pre-integrated solutions, including Quoting and Configuration, Supply Chain Management, Demand Planning, and Field Service. Want something unique just for you? Build custom apps with Force.com using clicks, not code.