� Learning Center Home
Print this Page

Spring '12 Release Training

This online training gives you a first look at the salesforce.com Spring '12 release. The training focuses on the new capabilities and enhancements to existing features. There are six training modules, and each one includes feature overviews, relevant use cases, and in-depth demonstrations.

We recommend you take all six training modules, but if you are preparing for a certification maintenance exam, use the following guidelines for study:

  • Salesforce.com Certified Administrator: Spring '12 Release Exam: Chatter, Sales Cloud, Service Cloud, Data.com, Analytics, the following Force.com topics: System Overview, Schema Builder, Visual Workflow.
  • Salesforce.com Certified Developer: Spring '12 Release Exam: Force.com, and Analytics.

Note – If you are a Salesforce.com Certified Advanced Administrator, Service Cloud Consultant, or Sales Cloud Consultant, you must complete the Certified Administrator exam. If you are a Salesforce.com Certified Advanced Developer or a Salesforce.com Certified Technical Architect, you must take the Certified Force.com Developer exam.

 

Online Modules

Force.com  See what's new with Force.com in Spring '12. You'll learn about enhancements to the Force.com Home Page, the Schema Builder, and Visual Workflow. You'll also see the latest and greatest updates for Siteforce, Visualforce, and Apex.
launch    
35 min
launch 
Data.com  Get up to speed on the enhancements to Data.com, including the new data fields from Dun & Bradstreet, new search capabilities, and the beta release of Data.com Clean.
launch    
15 min
launch 
Chatter  Learn about the newest enhancements to Chatter, including the latest on Chatter recommendations, Chatter influence, and new ways to share Chatter posts. You'll also learn about Chatter Customer Group Invitations.
launch    
15 min
launch 
Sales Cloud  See what's new in the Spring '12 Sales Cloud, including the latest on the social accounts and contacts feature plus other Sales Cloud enhancements.
launch    
5 min
launch 
Service Cloud  Check out the great new Service Cloud features coming out with Spring '12, including the releases of Live Agent and Chatter Answers. You'll also learn about the new Case Feed feature as well as enhancements to Salesforce Knowledge and the Service Cloud console.
launch    
25 min
launch 
Analytics  Learn about the latest enhancements to reporting, including bucketing, cross filters, and joined reports. You'll also learn about enhancements to Dashboards such as a redesigned dashboard view page and updates on dashboard filters.
launch    
15 min
launch 
 
Was this page helpful?   YesNo
� Learning Center Home
 

Learn more

 
Learning Center Idea Exchange
Live Chat